Santas Grotto bookings can now be made in-store.
Christmas is coming!
Can you find Santa Claus in his Grotto? Meet Father Christmas for a charming chat and receive a special gift.
A magical experience for the whole family to enjoy, sure to get you in the Christmas spirit.
Booking Information
Christmas is coming!
Wander through a Christmas world to arrive at Santa’s Grotto! Meet Father Christmas for a charming chat and receive a special gift.
A magical experience for the whole family to enjoy, sure to get you in the Christmas spirit.
Your ticket will grant you access to the Grotto to visit Father Christmas within a 30-minute window. Tickets are booked in 30-minute timeslots, on arrival you will be added to the existing queue.
Our elves will be there to guide you through to ensure your safety is paramount and answer any questions you may have.
Book with Confidence
To give you peace of mind when booking, we have introduced our ‘Book with Confidence’ commitment.
This includes;
Free cancellation if you need to cancel up to 3 days prior to the event.
The option to book another event free of charge, if you need to cancel less than 3 days prior to the event.
Guaranteed refund if your event is cancelled by us.
Adults do not need to purchase a ticket for the grotto.
Tickets must be booked in advance.
Please note All children must be accompanied by an adult.
Free Parking
Free Parking is available at all of our Cherry Lane Garden Centres on site. Disabled parking is available.
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Store Information
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Order By Phone
Central Sales Line
Tel: 0331 630 0695
Central Sales Line Hours
Mon - Thu 9am to 5pm
Fri 8.45am until 4pm
Closed Bank Holidays
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Help Centre
Visit the Lathams of Potter HeighamHelp Centre herefor useful information and links